Janitorial Cleaning Helps Make a Great Impression on Visitors
Making a great first impression is essential for any business. By taking the time to improve your facility's appearance and creating a welcoming environment, you can build trust with your clients and create better business relationships. Humans use all seven senses to judge and assess any new place. How a space looks, smells, and overall cleanliness will always impact the first impression. By reaping the
benefits of janitorial building services, you're ensuring that your establishment is in top-notch shape for that important visitor.
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What Is the Importance of Making a Great Impression on Visitors?
It doesn't matter what type of business you own or operate. That first hello is a critical hello. That first interaction sets the tone, and the space it happens matters.
The impression you make affects your brand. And, your brand is what makes you successful. Uncomfortable rooms or dirty lobbies are not something that someone forgets. Worst case scenario, a bad review hits the Internet, which surely does not forget.
It is not only about cleanliness, either. The dangers of slip and fall and other disasters waiting to happen can destroy an establishment's reputation in seconds.
First impressions don't always happen in the lobby or entrance, either. Public and guest bathrooms are more likely to make a negative impression than the lobby. And, feedback doesn't always tell the entire story.
Even employee-specific spaces should not go ignored. You never know when you'll need to bring a visitor in for a meeting. The more eyes on an establishment, the more critical it becomes to make a positive first impression.
Professional
janitorial services
understand the importance of a great impression on visitors and can help you ensure your brand stays clean.
How to Make Sure You Have a Great Impression on Your Guests
Understanding the importance of a first impression is a solid step towards dazzling customers and clients from the moment they set foot in the lobby to when they leave.
Entrance
When someone walks into the door, the last thing you want them to see is cigarette butts and empty soda cans. You don't want them to turn around before they even get into the door.
But, trash is the least of your worries regarding the front door and lobby. Covered walkway mats and non-slip floor mats will address safety concerns and keep customers on their feet.
Remember to keep it swept and clear of debris.
Lobby
Lobbies are typically clutter-free and mostly comfortable. However, dust and streaky windows sometimes go overlooked. Office personnel and staff don't have the experience of professional janitorial cleaning services, so they don't know what to look for.
Streak-free windows, sanitized surfaces, and dust-free desks say a lot about what the rest of your business looks like. Consider your lobby a preview. It must be a crowd-pleaser.
Restrooms
Studies show that the cleanliness of a restroom influences visitors. Guests tend to judge the competency of management and how they treat their staff and customers based on the bathroom alone.
You can help to ensure that a visit to the restroom doesn't leave a smelly first and last impression.
- Smell - You want it odor-free. That includes the scent of chemicals and harsh cleaning products.
- Trash - Empty cans regularly and pick up stray debris on the floor, stalls, and countertops.
- Stock Up - Make sure you've adequately stocked paper towels, toilet paper, soap, etc.
- Disinfect - Clean and disinfect every wall, surface, and floor. Customers can tell.
- Sanitize and Sanitize More - Hand sanitizer at the restroom entrance and exit lets your guests know you take their well-being seriously.
Primary Working Area
Whether visitors can walk through an establishment or not, they do have eyes. The primary space of any organization should be as clean and clutter-free as the lobby and restroom.
A disorderly work area can give a guest the wrong impression. How an office looks and feels is how they gauge a business' quality of service. If your work area is chaotic, a potential client may think the same.
Conference Room
Conference rooms are professional gathering spots, and they should reflect that. When you polish your conference tables and sanitize electrical equipment, you are showing your employees and guests that you not only care about what they think but how safe they feel.
Things to Keep In Mind
The cleaning and sanitization chemicals you use can insult a guest's nose as much as a foul smell. Quality cleaning products are essential to guest comfort. Green, eco-friendly cleaning products are better for your customers and the environment.
Using
in-house staff for janitorial duties is not a plan of action. When you leverage employees to clean, it leads to poor results, staff resentment, poor motivation, and decreased work performance.
The benefits of janitorial building services far outnumber any reason not to use one. Trained and certified technicians understand advanced cleaning chemical chemistry, cleaning protocols and have access to superior equipment.
Janitorial Cleaning Services
One bad review or negative visitor experience can cause bad press, or worse, a long-lasting wrong impression. The lack of cleanliness is one of the top reasons for negative feedback.
Terran's Spic & Span will thoroughly clean and disinfect your facility so that the first impression will be the best first impression.
Our trained technicians will walk through your facility to better understand your needs and develop a plan that fits your budget.
Learn More
You can learn more about how
janitorial services can help your facility look and feel better with our free, no-obligation quotes.
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